For over 35 years, we’ve focused on making shoes that not only look good but last longer. Our 6-Months Warranty is a reflection of our commitment to quality and to our valued customer.
At Youro Shoes, we believe true quality stands the test of time. Our shoes are crafted with care, using genuine leather, expert craftsmanship, and long-lasting materials. That’s why we offer a 6-Months Warranty on every pair—because your trust deserves our full support.
When you shop with Youro Shoes, you're not just buying footwear — you're investing in comfort, durability, and craftsmanship you can rely on.
We stand behind the quality of our products. This warranty covers any manufacturing or material fault within one year of purchase, including:
Stitching or seam issues
Sole separation or structural faults
Cracks in leather caused by material weakness
Defective zippers, buckles, or other hardware
If your product develops any of the above issues, we will repair the issue.
To keep things clear and transparent, here’s what is not covered under this warranty:
Regular wear and tear
Damage caused by misuse, water, heat, or improper care
Cuts, scuffs, or damage from daily use
Sale or promotional items
Damage occurring after one year from purchase date
We reserve the right to inspect and evaluate the issue before approving any claim.
If you believe your shoes have a warranty-covered issue, simply:
Take clear photos showing the fault
Include your order number and name
Send the details to:
WhatsApp: 0301 2599943
Email: youroshoes.com@gmail.com
Our team will respond promptly and guide you through the claim process. Approved claims are usually processed within 7 to 15 working days.
When you wear Youro Shoes, we are always behind your back.
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