1 Year Warranty

Built with Purpose. Backed with Promise.

For over 35 years, we’ve focused on making shoes that not only look good but last longer. Our 1-Year Warranty is a reflection of our commitment to quality and to our valued customer.

At Youro Shoes, we believe true quality stands the test of time. Our shoes are crafted with care, using genuine leather, expert craftsmanship, and long-lasting materials. That’s why we offer a 1-Year Warranty on every pair—because your trust deserves our full support.

When you shop with Youro Shoes, you're not just buying footwear — you're investing in comfort, durability, and craftsmanship you can rely on.

What’s Covered Under Our 1-Year Warranty

We stand behind the quality of our products. This warranty covers any manufacturing or material fault within one year of purchase, including:

  • Stitching or seam issues

  • Sole separation or structural faults

  • Cracks in leather caused by material weakness

  • Defective zippers, buckles, or other hardware

If your product develops any of the above issues, we will repair the issue.

What’s Not Covered

To keep things clear and transparent, here’s what is not covered under this warranty:

  • Regular wear and tear

  • Damage caused by misuse, water, heat, or improper care

  • Cuts, scuffs, or damage from daily use

  • Sale or promotional items

  • Damage occurring after one year from purchase date

We reserve the right to inspect and evaluate the issue before approving any claim.

How to Claim Your Warranty

If you believe your shoes have a warranty-covered issue, simply:

  1. Take clear photos showing the fault

  2. Include your order number and name

  3. Send the details to:

Our team will respond promptly and guide you through the claim process. Approved claims are usually processed within 7 to 15 working days.

When you wear Youro Shoes, we are always behind your back.